HP printers - Windows built-in driver fails to install If it is not listed, go to Windows Scan (in English) to install it. Windows Scan app: In Windows, search for and open the Windows Scan app.Windows Paint: In Windows, search for and open Paint.Click New Scan, and then select your printer. Windows Fax and Scan: In Windows, search for and open Windows Fax and Scan.Scan documents and photos: Complete scan jobs with a Windows app that works with the built-in driver. Scan? See Section FAQ > How do I use the printer functions with the built-in driver? HP Printers - Installing and Using the Windows Built-in Print Driver The printer is supported in Windows 10 using the Windows built-in driver. The full driver is not supported in Windows 10 and this printer. Business PCs, Workstations and Point of Sale Systems.